Google reviews for merchants: get more, effortlessly
Google reviews often decide between you and the shop across the street. After their visit, your customer receives an invitation, and one button opens your Google listing directly. The points reward that step, never the rating they leave.
- Automatic invitation
- One-click access
- Tracked in the app
Why Google reviews matter so much for a local business
When someone looks for a restaurant or a hairdresser nearby, they are not comparing websites: they are comparing ratings and review counts, right in the search results and on the map. A four-star listing with fifteen reviews and a four-star listing with two hundred do not inspire the same confidence, even at the same score.
Every business owner knows the problem: happy customers do not think to leave a review, while unhappy ones think of it very well. Without an active approach, your listing fills up slowly and unevenly.
Kyvo's idea is to catch the right moment. Just after the visit, while the memory is fresh and the customer has just earned points with you, the request feels natural. And because it is tied to the loyalty program, it reaches people who come to you regularly.
How Kyvo brings you reviews
The process runs itself. You only set it up once.
You connect your Google listing
Enter your business link once, when creating your card or later on.
The request goes out after the visit
Your customer is invited to review your Google listing. The invitation goes out to everyone, with no screening based on how satisfied they seem.
They publish in one tap
The link takes them straight to your Google listing, with no search needed. Points are credited the moment they open the form. What they write next, and the rating they choose, make no difference.
You remind those who haven't posted
A group notification lets you reach, in a single action, every customer who has not left a Google review yet.
What Kyvo actually rewards
Let's be precise, because your reputation is at stake. With Kyvo, you are not rewarding a review. Points are credited when the customer taps the button that opens your Google listing. What happens next is up to them. They can write three lines or one, give five stars or two, or close the page without posting anything. Their reward is already earned and depends neither on the rating, nor on the content, nor even on the review being published.
That is the whole difference with the prize-wheel devices popping up at checkout counters. Their logic is the opposite. The customer must first post a review, often five stars, to earn the right to play. The prize becomes the direct counterpart of a positive review, which Google's policies prohibit, and some setups even filter out unhappy customers before asking. A listing built that way risks having its reviews removed in bulk, or being penalised.
Kyvo holds the opposite line. No screening of customers based on how satisfied they seem, no review written on their behalf, no reward tied to the rating. We recommend keeping that same line in your own messages, by asking for an honest review rather than a good one.
- Points reward opening the form, not the review that gets published
- Neither the rating, the content nor the publication conditions the reward
- No screening of customers based on how satisfied they seem
- The review is written by the customer, never on their behalf
- You track how your reviews progress without knowing who wrote what
The visibility tools included
Reviews are only part of the story. Your listing also has to make people want to come.
Built-in review request
Offered after the visit, with direct access to your Google listing and points for taking the step.
Group reminder
One notification sent to every customer who has not left a Google review yet.
Review tracking
Follow how your listing evolves straight from the app.
Useful info
Social profiles, booking, online ordering, website and phone, gathered on your card.
Targeted notifications
Precise audiences so the right message reaches the right customers.
Referrals
Word of mouth alongside reviews, with rewards for both the referrer and the referred friend.
Frequently asked questions about Google reviews
Rewarding a published review, or requiring one to access a game, goes against Google's policies. Kyvo works differently. Points are credited for opening the form, before the customer writes anything at all. They remain free to publish or not, and to give whatever rating they want. There is no screening of customers, and no review written on their behalf. Simply word your messages by asking for an honest review, never a good one.
With those devices, the customer must publish a review, often five stars, to earn the right to play. The prize pays for the review. With Kyvo, the points reward the act of opening your Google listing, not what gets written on it. Customers can give whatever rating they want, or publish nothing at all, and their reward stays the same. You build your listing on spontaneous reviews, without exposing your business to a bulk removal of reviews.
No, and that is deliberate. You follow how your reviews progress, and you can send a group reminder to customers who have not left one yet, but there is no name-by-name matching between a customer and a published review.
Reply publicly, quickly and without hostility: a measured answer to a critical review often reassures more than a run of perfect ones. Beyond that, volume is the best protection: the more honest reviews you collect, the less a single one weighs on your score.
It depends on your footfall, since every visit is an opportunity to ask. Busy businesses see their review count move within a few weeks. A steady rhythm matters more than spikes.
Yes, the request redirects to your Google Business Profile. If you do not have one yet, create it first: it is free, and it is the first local SEO step for any business anyway.
Grow your Google listing
Turn on review requests from your very first card. Two months free, no commitment.