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HomeLoyalty QR code

Loyalty QR code: one scan, points credited

The QR code is the only move your team has to remember. The customer scans, their points land, the queue moves on. With no app installed, on their very first visit as well as the next ones.

  • Zero waiting at the counter
  • Single-use QR
  • No hardware
Try Kyvo for freeSee pricing

How the Kyvo loyalty QR code works

The loyalty QR code is generated from the merchant app, on your phone or tablet. You display it, the customer scans it with their own device, their points are credited. There is nothing to print, nothing to stick on the counter, and nothing to replace when the cardboard wears out.

One point is worth stressing because it changes everything at peak time: the customer does not need to already have the app. The scan opens a web page, the point is reserved immediately, and creating the account takes seconds with Google, Apple or an email address. Nobody holds up the till waiting for a download.

Kyvo also offers a printable sign-up QR code, different from the visit QR code. That one goes in the window or on the tables: it introduces the programme and lets customers join your loyalty card, with the welcome points you chose. Downloading the app is offered there, never required.

The journey, step by step

Four steps, three of them on the customer's side. Yours takes a second.

  1. 1

    You generate the QR code

    From the merchant app, in one tap, at the moment of payment.

  2. 2

    The customer scans

    With their phone camera. No app is needed for this first scan.

  3. 3

    The point is reserved

    It is secured before the account is created, so nothing is lost if the customer finishes signing up later.

  4. 4

    The reward unlocks

    Once the threshold is reached the customer is notified, and you validate the reward on their next visit.

A QR code designed against abuse

A loyalty program only holds up if points cannot be manufactured. That is why the Kyvo QR code is not a fixed image taped near the till that anyone could photograph and use from home. It is generated on demand and stops being valid once used.

An anti-abuse delay, adjustable from thirty minutes to four hours and on by default, prevents a customer from collecting several points during the same visit. And for businesses where the phone stays on the counter, the QR display screen can be locked behind a four-digit PIN so nobody helps themselves while you are away.

  • QR code generated on demand, invalid once used
  • Anti-abuse delay adjustable from 30 minutes to 4 hours
  • QR screen lockable with a four-digit PIN
  • Scan history tied to the staff account that performed it

What the scan sets in motion

One gesture at the counter, several mechanics that start on their own.

  • Points credited

    Immediately, with progress visible to the customer on their card.

  • Referral validated

    A referred friend's first visit validates the referral automatically, with no extra QR code.

  • Google review request

    Offered after the visit, with a pre-filled message and a direct link to your listing.

  • Welcome message

    Sent automatically when a new customer's first card is created.

  • Staff traceability

    Every scan is tied to the account that performed it, with activity tracking.

  • Live statistics

    Visits, points awarded and completed cards update in real time.

Frequently asked questions about the loyalty QR code

Not necessarily. The scan opens a web page, the point is credited, and the customer then finds their cards, points and rewards again from their browser. The app is still strongly recommended: it is the channel your notifications travel through, so your reminders to inactive customers and your Google review requests. A customer with the app is a customer you can bring back.

No. An anti-abuse delay, on by default and adjustable from thirty minutes to four hours, prevents a customer from collecting several points during the same visit.

The checkout QR code is shown on your screen, so there is nothing to print. The marketing kit does include a printable sign-up QR code for your window or your tables, to recruit new members.

You can adjust their points manually from their customer profile on their next visit. No visit is lost because of a dead phone.

Yes. Each of them has their own account and mobile access to scan and validate rewards. Every action stays tied to the person who performed it, giving you precise activity tracking.

Read next

  • Digital loyalty cardHow to retire the stamp card without losing your regulars.Learn more
  • Loyalty programThe complete guide to building a program that pays off.Learn more
  • Merchant loyalty appThe full tour: setup, daily use, team and statistics.Learn more

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