Loyalty program: the simple way to get customers coming back
A good loyalty program does more than hand out rewards. It gives people a reason to return, turns regulars into advocates, and makes you visible without extra work. Here is how to run one in your shop, with no card to stamp and no complicated software.
- 2 months free
- No commitment
- Ready in minutes
What makes a loyalty program actually work?
A loyalty program is a simple idea: customers collect points on every visit and unlock a reward once their card is complete. The principle is as old as the corner shop. What has changed is how you run it. Cardboard cards get lost, get forgotten, and tell you nothing about your customers. A digital program keeps the same gesture at the counter while finally giving you something to work with: who comes back, how often, and who has stopped coming.
The difference between a program that gathers dust and one that pays off comes down to three things. The reward has to feel reachable, or nobody plays. The gesture at the counter has to be instant, or your team quietly stops offering it during the rush. And the program has to speak up on its own, winning back customers who drift away instead of waiting for them to reappear.
That is exactly how Kyvo is built. You create your card, you choose the reward, and the app handles the rest: points on scan, automatic reward unlocking, reminders for inactive customers, referrals and Google review requests.
- A reachable reward your customers can picture from their first visit
- A counter gesture that takes seconds, even at peak time
- Automatic reminders for customers who haven't been back
- A clear view of what the program actually brings in
What the Kyvo loyalty program includes
Loyalty, acquisition and local visibility, all in a single app.
Digital loyalty card
Up to two active programs, with your colours, your logo, your reward and the validity period you choose.
Customer referrals
Regulars share a code or a link. From the referred friend's first visit, both of them earn points.
Google reviews
A review request with a pre-filled message and a direct link to your listing, in exchange for points.
Customer notifications
Promotions, news and automatic reminders for inactive customers, with ready-made templates.
Staff accounts
Every team member gets their own access to scan and validate, with a record of their actions.
Statistics
Customers, completed cards, points awarded and rewards granted, over the period you choose.
Build your loyalty program in four steps
The setup is guided from start to finish. No technical skills, no hardware to buy.
Find your business
Kyvo looks up your establishment and pulls in your details to pre-fill your profile.
Choose your reward
A free item or a discount, and how many points it takes to earn it. The balance is yours to set.
Confirm your card
The app offers three ready-to-use cards, with colours, wording and rules generated to match your line of business. Adjust your logo and publish.
Invite your first customers
Display the sign-up QR code from the marketing kit, or share your invitation link. Welcome points are configurable.
Which businesses is Kyvo for?
Kyvo was designed for local businesses, the kind where you recognise your customers and where one extra visit a month genuinely moves revenue. Restaurants, pizzerias, cafés, hair salons, barbers, beauty studios, bakeries, delis, florists, gyms: any business with repeat visits is fertile ground.
What these trades share is a shortage of time. That is why anything that can run itself does: the reward unlocks on its own, inactive customers are contacted on their own, reviews are requested on their own. You keep control of the settings, not of the execution.
- Food and drink: restaurants, pizzerias, food trucks, cafés and tea rooms
- Beauty and wellbeing: hairdressers, barbers, beauty studios, massage therapists
- Food retail: bakeries, delis, greengrocers, wine merchants
- Shops and services: florists, boutiques, gyms, dry cleaners
Frequently asked questions about loyalty programs
There is no absolute rule, but a useful benchmark: a regular customer should be able to reach the reward in roughly a month. Too far away and nobody plays. Too close and you give away margin for nothing. In Kyvo you set the number of points freely and can adjust it at any time based on what your statistics show.
Small businesses are precisely where it works best, because the relationship already exists. Bringing back a customer you know costs far less than winning a new one, and one extra visit a month across a base of regulars shows up in revenue immediately. Kyvo costs €15 a month after a two-month trial, with no commitment.
No. Everything runs from your phone or tablet. You generate the QR code in the app and the customer scans it with theirs. No terminal, no printer, no hardware subscription.
Not for their very first point. The scan opens a web page, the point is reserved, and the account is created in seconds with Google, Apple or an email address. The Kyvo app then lets them follow their cards, points and rewards.
Yes. The reward, the number of points, the colours, the logo and the validity period all stay editable. You can also reset point history over a chosen period while keeping active cards and referrals intact.
Read next
- Customer referralsBringing in new customers through the ones who already come.Learn more
- Digital loyalty cardHow to retire the stamp card without losing your regulars.Learn more
- Loyalty QR codeThe counter gesture that credits points in one second.Learn more
- Merchant loyalty appThe full tour: setup, daily use, team and statistics.Learn more
- Google reviews for merchantsCollecting reviews after every visit, effortlessly and within the rules.Learn more
Launch your loyalty program
Two months free to see what it does to your footfall. No commitment, cancel any time.