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  • Home
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Try Kyvo for free

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HomeMerchant loyalty app

Merchant loyalty app: your whole program in a single app

Create your card, award points, win customers back, collect Google reviews and follow your results. The Kyvo merchant loyalty app brings together everything that keeps your customer relationship alive, on your phone.

  • iOS and Android
  • Staff accounts
  • 2 months free
Try Kyvo for freeSee pricing

What the Kyvo merchant loyalty app does

Most loyalty software was designed for chains, with screens and settings that assume someone whose full-time job this is. Kyvo starts from the opposite premise: a business owner running their shop, their team and their service, with no half day to spare configuring a tool.

In practice, everything is driven from the mobile app. You create your loyalty card in minutes thanks to a guided setup that finds your business and offers pre-styled cards. Day to day, you generate the QR code at payment and validate rewards. The rest runs in the background: reminders for inactive customers, referral validation, Google review requests.

A web tool complements the app for the moments when you are sitting down: card management, individual customer profiles, reward history and detailed statistics.

What the app can do

Everything you need to retain, get known and bring people back, without stacking up subscriptions.

  • Guided card setup

    Business lookup, reward selection and three ready-to-use cards generated for you.

  • Customer referrals

    By code or by link, validated automatically on the referred friend's first visit, with tracking of new customers.

  • Google reviews

    Review requests with a pre-filled message, group reminders and tracking of how your reviews progress.

  • Notifications

    Promotions and news in one tap, ready-made templates and automatic reminders for inactive customers.

  • My customers

    A detailed profile per customer, manual point adjustment and full visit history.

  • Statistics

    Customers, completed cards, points awarded and rewards granted, with period filters.

Your first days with the app

From install to your first loyal customer, with no onboarding call required.

  1. 1

    Download and create your account

    The app is available on iOS and Android. Creating an account takes a few minutes.

  2. 2

    Create your card

    The guided setup finds your business, you pick the reward and confirm one of the suggested cards.

  3. 3

    Turn on what suits you

    Referrals, Google reviews, automatic reminders and your business details. All optional, all reversible.

  4. 4

    Recruit your first members

    Display the sign-up QR code and the flyer from the marketing kit, available in French and English.

Running the app with your team

A loyalty program only lives if the whole team offers it, including when you are not there. That is why every employee gets their own account and mobile access, with exactly what their day requires: scanning cards, awarding points and validating rewards.

Every action stays tied to the person who performed it, which gives you activity tracking without having to watch anyone. And for businesses where the device stays within reach on the counter, a secure mode locks the QR screen behind a four-digit PIN.

  • One account and one mobile access per employee
  • Tracking of the actions each person performs
  • Secure mode with a four-digit PIN
  • Anti-abuse delay on scanning, on by default

Frequently asked questions about the app

iOS and Android, on both phone and tablet. A web tool complements the app for management and statistics from a computer.

A few minutes for the card itself. The setup is guided: Kyvo finds your business, you choose the reward and the number of points, then confirm one of three cards generated to match your line of business.

You can create as many as your team needs, each with its own secure login. Every employee's actions are tracked in the management area.

Yes. You can reset the history over the period of your choice: loyalty cards used and rewards granted. Your customers' active cards and ongoing referrals are preserved, so nobody loses the points they have earned with you.

Two months free, then €15 a month with no commitment and cancellable at any time. No hardware to buy, no setup fee.

Read next

  • Loyalty programThe complete guide to building a program that pays off.Learn more
  • Digital loyalty cardHow to retire the stamp card without losing your regulars.Learn more
  • Google reviews for merchantsCollecting reviews after every visit, effortlessly and within the rules.Learn more

Install the app and create your card

Available on iOS and Android. Two months free, no commitment.

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